Privacy policy
Introduction
At MaisonQuintess, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect data when you interact with our website and purchase our products, including tablecloths, scented candles, throw pillows, wall paintings, and hangers. By using our site, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Such as your name, email address, shipping address, and payment details when you make a purchase or contact us.
- Non-Personal Information: Including browser type, IP address, device information, and cookies to enhance your browsing experience and analyze site traffic.
- Communication Data: Records of correspondence if you contact us via email or other methods.
How We Use Your Information
Your information is used for the following purposes:
- To process and fulfill your orders for our products.
- To communicate with you regarding your purchases, inquiries, or customer support requests.
- To improve our website, products, and services through analytics and feedback.
- To comply with legal obligations and prevent fraudulent activities.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Storage and Protection
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, or destruction. Your personal information is stored securely on encrypted servers, and we retain data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
Your Rights Under GDPR and CCPA
In accordance with regulations such as the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), you have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict the processing of your data.
- Data portability, where applicable.
- Opt-out of the sale of personal information (though we do not sell data).
To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by law.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and gather analytical data. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy, available on our website.
Third-Party Sharing
We may share your information with trusted third-party service providers (e.g., payment processors and shipping carriers) solely for the purpose of completing your orders and improving our services. These parties are obligated to protect your data and comply with relevant privacy laws.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please email us at [email protected].