At MaisonQuintess, we are committed to delivering your carefully selected home decor items—including tablecloths, scented candles, throw pillows, wall paintings, and hangers—promptly and securely. Please review our shipping policy below for details on how we handle orders.

Shipping Method

We offer Standard Shipping for all orders. This service ensures reliable delivery with tracking provided for your convenience.

Processing Time

Orders are processed within 2-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive an email notification once your order ships.

Shipping Destinations

We currently ship to select countries. Please ensure your shipping address is accurate and complete during checkout to avoid delays.

Shipping Costs

Shipping fees are calculated based on the destination and order weight. The cost will be displayed at checkout before payment. Note that we do not offer free shipping at this time.

Delivery Time

Standard Shipping typically takes 7-14 business days after dispatch, depending on the destination. Delays due to customs, weather, or carrier issues are beyond our control but we will assist where possible.

Order Tracking

Once your order ships, you will receive a tracking number via email. Use this to monitor your delivery status through our carrier’s website.

Address Accuracy

Ensure your shipping address is correct. We are not responsible for delays or losses due to incorrect addresses provided by the customer.

Contact Us

For any shipping-related inquiries, reach out to our support team at [email protected]. We aim to respond within 24 hours.